Shipping
Orders received of in-stock items will be shipped within five business days of order placement. Our products are shipped from Peru via international first-class mail or DHL. Expedited shipping arrives between 4-6 business days, and first-class shipping arrives between 15-25 business days. A select number of our products may be located outside of Peru and will be shipped from their location.
Returns
We strive to maintain the highest quality possible of our products and services. Sales are considered final, however, if you believe your product was not received as advertised you may contact us via email detailing the problem within five days of receiving the order and we will gladly evaluate a solution, including the possibility of a return. If a return is granted shipping costs must be covered by the customer in the event that the product was determined to have been sent correctly and as advertised.
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